Privacy Policy

Regarding the processing of personal data and the use of cookies

Effective date: 1 June 2026
Last updated: 25 May 2026

This privacy policy applies to the website of Sikory Hill available at www.sikoryhill.pl and related services provided by PHOLLAND Sp. z o.o., owner of Sikory Hill, with its registered office in Czaplinek, Poland.

PHOLLAND Sp. z o.o. respects the privacy of guests, website visitors, and all persons contacting us. We process personal data in accordance with applicable Polish and European Union regulations, including the General Data Protection Regulation (GDPR).

Data Controller

The controller of personal data is:

PHOLLAND Sp. z o.o.
Sikory 69
78-550 Czaplinek
Poland

E-mail: info@sikoryhill.pl

What Personal Data We May Process

Depending on the nature of the contact or reservation, we may process:

  • name and surname,

  • address details,

  • telephone number,

  • e-mail address,

  • reservation details,

  • invoice or payment information,

  • communication related to reservations or stays,

  • website usage data and cookies.

We only process personal data necessary for the operation of our services, reservations, communication, legal obligations, and website functionality.

Purposes and Legal Bases for Processing

Personal data may be processed for the following purposes:

Reservation and Stay Management

Including handling reservations, communication before and during the stay, payments, and guest support.

Legal basis:

  • performance of a contract or steps prior to entering into a contract (Article 6(1)(b) GDPR).

Legal and Accounting Obligations

Including invoicing, accounting records, and compliance with legal obligations.

Legal basis:

  • compliance with legal obligations (Article 6(1)(c) GDPR).

Communication and Customer Service

Including responding to inquiries and providing information related to our services.

Legal basis:

  • legitimate interest in providing customer communication and service (Article 6(1)(f) GDPR).

Website Analytics and Improvement

Including basic website statistics and improvement of website functionality.

Legal basis:

  • legitimate interest in maintaining and improving the website (Article 6(1)(f) GDPR), or consent where required.

Marketing Communication

If you contact us or use our services, we may occasionally provide information about our services or updates. You may object to such communication at any time.

Legal basis:

  • legitimate interest in maintaining customer relations (Article 6(1)(f) GDPR), or consent where legally required.

Sharing of Personal Data

Personal data may be shared only where necessary and appropriate, including with:

  • booking platforms,

  • payment providers,

  • IT and hosting providers,

  • accounting or legal service providers,

  • public authorities where required by law.

We do not sell personal data to third parties.

Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including legal, accounting, and operational requirements.

Reservation and accounting data may be retained for the period required under applicable tax and accounting regulations.

Your Rights

Under GDPR, you have the right to:

  • access your personal data,

  • correct inaccurate data,

  • request deletion of data,

  • request restriction of processing,

  • object to processing based on legitimate interest,

  • request data portability where applicable,

  • withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the competent data protection authority.

To exercise your rights, please contact us at:
info@sikoryhill.pl

Cookies and Website Usage

The website may use cookies and similar technologies necessary for:

  • proper website functionality,

  • remembering user preferences,

  • website security,

  • anonymous website statistics and analytics.

Cookies are small text files stored on your device by your web browser.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Analytics Services

The website may use analytics services such as Google Analytics to better understand website usage and improve functionality.

Analytics data is processed in aggregated or pseudonymized form where possible.

For more information about how Google processes data, please refer to Google’s privacy documentation.

External Websites

The website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or content of such external websites.

Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

Changes to This Privacy Policy

This privacy policy may be updated from time to time.

The most recent version will always be available on the Sikory Hill website.

Contact

If you have questions regarding this privacy policy or the processing of personal data, please contact:

PHOLLAND Sp. z o.o.
E-mail: info@sikoryhill.pl

Final Provision

This English version is provided for convenience. In the event of differences in interpretation, the Polish version shall prevail.